Payouts & Transfers

    When and how you receive your earnings

    How payouts work

    You set your rate (e.g., $20 for a day pass). The customer pays that rate plus a service fee—approximately $4 in this example. Fees scale with the pass price. You receive your full rate—deposited directly to your bank account on your chosen schedule (weekly or monthly).

    All payouts are handled securely through Stripe—a trusted payment processor used by millions of businesses worldwide.

    Your Rate
    You Keep 100%
    Weekly or Monthly
    You Choose
    2-3 Days
    To Your Bank

    Payout Timing

    When you receive your earnings

    1. 1Choose weekly or monthly payouts in your Stripe settings
    2. 2Weekly payouts process every Monday
    3. 3Monthly payouts process on the 1st of each month
    4. 4Funds arrive in your bank within 2-3 business days
    5. 5New partners may have a 7-day hold on first payouts

    Changing Your Payout Method

    Update your bank account details

    1. 1Go to Settings > Payments > Payout Account
    2. 2Click 'Update Bank Account'
    3. 3You'll be redirected to Stripe's secure portal
    4. 4Enter your new bank details
    5. 5Verification typically takes 1-2 business days

    Payout Schedule Options

    Choose how often you get paid

    1. 1Weekly: Payouts every Monday for the previous week's bookings
    2. 2Monthly: One payout on the 1st of each month
    3. 3To change: Update in your Stripe dashboard settings
    4. 4Changes take effect from the next payout cycle

    Understanding Your Payout Amount

    What arrives in your bank

    1. 1You receive exactly the rate you set for each pass
    2. 2Customers pay all fees—you keep your full rate
    3. 3Example: Set $20 rate → customer pays ~$24 → you receive $20
    4. 4View detailed breakdown in Payments > History
    5. 5Refunds are deducted from future payouts if applicable

    Failed Payouts

    What to do if a payout fails

    1. 1You'll receive an email notification immediately
    2. 2Common causes: Incorrect bank details, account closed
    3. 3Go to Settings > Payments to update information
    4. 4The failed amount will retry on the next payout
    5. 5Contact support if issues persist

    Minimum Payout Threshold

    Set a minimum amount for payouts

    1. 1Default minimum is $10 (or equivalent)
    2. 2You can increase this to reduce transaction fees
    3. 3Configure in your Stripe dashboard
    4. 4Earnings below threshold roll over to next payout

    Questions about your payouts?

    Our support team can help with payout inquiries and bank setup issues.

    Contact Support

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