The Check-in Process
Simple, fast, and reliable
When a guest arrives at your gym, they'll show you a QR code on their phone. You scan it, it turns green, and they're in. That's it—no paperwork, no manual lookups, no hassle.
How to Check In a Guest
1
Guest shows their QR code
They'll have it on their phone in the FTNSS app or in their confirmation email.
2
You scan the code
Use the Partner app, your dashboard webcam, or a barcode scanner.
3
Green screen = good to go
A green confirmation means the pass is valid. Let them in and enjoy their workout.
FTNSS Partner App
Scan QR codes directly from your phone—the fastest option for busy front desks.
Desktop Dashboard
Use your computer's webcam or a connected barcode scanner at your front desk.
Handheld Scanner
Connect a USB barcode scanner for high-volume check-ins.
What You'll See After Scanning
- Green: Pass is valid—welcome them in!
- Yellow: Pass is valid but there's a note (e.g., first-time visitor).
- Red: Pass is invalid or expired—ask the guest to contact FTNSS support.