Check-ins & QR Scanning
7 articles
Learn how to validate guest passes, use the QR scanner, and handle various check-in scenarios at your gym.
Quick Overview
Pass is active and valid for your location. Guest can enter.
Pass has an issue (wrong location, expiring soon). Use your judgment.
Pass is expired, already used, or doesn't exist. Entry denied.
All Articles
How to scan guest QR codes
Use the FTNSS Partner app to validate guest passes instantly
Understanding check-in statuses
What VALID, CAUTION, and INVALID mean and how to handle each
Manual code entry
How to check in guests when scanning doesn't work
Handling location mismatches
What to do when a guest has a pass for a different location
Expired pass scenarios
How to handle guests with expired or invalid passes
Check-in history and reports
View past check-ins and generate attendance reports
Training your staff on check-ins
Best practices for getting your team up to speed
Get the FTNSS Partner App
The easiest way to check in guests is with our mobile app. Scan QR codes with your phone's camera.