Payment Troubleshooting
Common issues and solutions
I haven't received my payout
- Check if 10-day settlement period has passed
- Verify bank account is correctly linked in Stripe
- Check for any Stripe account verification issues
- Review payout schedule settings
Payout is less than expected
- Check if any refunds were processed
- Review for any chargebacks or disputes
- Verify no Stripe fees were deducted
Can't connect bank account
- Ensure account is a business checking account
- Verify routing and account numbers are correct
- Complete any pending Stripe verifications
Still Need Help?
Contact us at support@ftnss.fit