Payments & Pricing
7 articles
Everything you need to know about how you get paid. Set your own prices, let customers pay the fees, and receive exactly what you set.
How Pricing Works
You set your net rate—the amount you want to take home. The customer pays your rate plus a service fee. Fees scale with the pass price—for example, ~$4 on a $20 pass, or ~$25 on a $100 pass. You receive your full amount.
Example: $20 Day Pass
Deposited directly to your bank account
Guest books a pass
When someone books a 1-day, 7-day, 30-day, or 365-day pass at your gym, they pay through the FTNSS app via Stripe.
Customer pays the fees
The customer covers all fees (FTNSS, Stripe, processing). You receive exactly the rate you set—no deductions, no surprises.
Money arrives in your account
Payouts are sent to your connected Stripe account weekly or monthly—you choose the frequency in your Stripe settings.
Complete control over what you earn. Change rates anytime.
Choose your payout frequency in Stripe. Money deposited automatically.
Secure, reliable payment processing trusted by millions of businesses.
A note about taxes
If your gym charges sales tax, the tax amount is collected at checkout and passed through to you along with your net rate. You are responsible for remitting tax to the appropriate agencies according to your local requirements.
All Articles
How pricing works on FTNSS
You set your rate, the customer pays the fees, you receive exactly what you set
When do I get paid?
Choose weekly or monthly payouts—deposited directly to your bank via Stripe
Understanding fees
How FTNSS, Stripe, and processing fees work—and why you never pay them
Setting up your payout account
Connect your bank account through Stripe in minutes
Handling refunds and cancellations
What happens when a guest cancels or requests a refund
Tax information
Tax handling and reporting for your gym
Troubleshooting payment issues
Common payment problems and how to resolve them
Haven't connected Stripe yet?
Connect Stripe to start accepting bookings and receiving payouts. Takes just a few minutes.
Want to see how customers find your gym? Visit the FTNSS marketplace